Frequently Asked Questions
Last updated: 5 August 2026
Do you offer next-day delivery?
Yes. UK Next Day Delivery applies to all stock items ordered before 3:30pm Mon–Fri, dispatched with DPD including 1-hour notification and full GPS tracking.
Can I visit the showroom?
Absolutely. We have a dedicated showroom in Dumfries where you can see thermal imaging, night vision and day optics side by side. See our showroom page.
How do I choose between thermal and night vision?
Our team can talk you through it — message @scottcountryman on Telegram or read our thermal vs night vision guide.
Is finance available?
Finance is available on eligible items over a qualifying value. Ask our team for details.
What is your returns policy?
You have 14 days to return an item for a full refund. See our Refund Policy.
